Discovering and mitigating potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Advanced Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, ensuring customer safety and satisfaction, and positively impacting overall business processes with distributed intelligence applications.

AMI Essentials enables transformation in the public power, gas and municipal sectors by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart gas distribution networks. This multi-commodity, fully integrated, end-to-end solution includes the elements needed to deploy and derive value from your system including a cellular network communications platform, cellular communication modules (endpoints), hosted software and deployment services. Learn how utilities are using AMI Essentials to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide visibility to granular interval and other usage data.

The grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.

Are you considering taking benefit of new technologies like DI-enabled meters? Do you have questions on the challenges, but also the benefits, of migrating from an Itron legacy RF mesh technology to a GEN5 Riva solution? Join this panel for strategic & tactical tips and tricks that Itron network customers that are planning for this technology transition have learned along the way. Utility presenters will share insights and anecdotes from their journey through strategizing and planning for this technology transition. Gain actionable strategies and best practices that could enable you to successfully execute the transition process.

Wildfire threats, intense storms, changing load profiles, an aging population and the increased reliance on electricity due to EVs, AI and natural gas moratoriums are key business drivers to ensure that outages are minimized and quickly mitigated. By combining grid edge intelligence use cases such as high-performance ping, location awareness, advanced transformer load monitoring, outage identification analysis and services, advanced outage awareness can be realized. Learn how utilities are enhancing their outage management programs through best practices that are ultimately leading to key benefits including SAIDI/CAIDI reduction, accurate customer notifications, reduced patrol time and staging points for storm preparations, faster outage identification/restoration, predictable O&M requirements and higher customer satisfaction.

Many utilities currently lack real-time visibility into the secondary distribution grid network. Having this real-time insight at the edge is critical as the grid is more dynamic due to the increasing penetration of EV charging and solar generation, and as you are asked to extract more out of existing grid assets. In addition, having continuous awareness of your device’s electrical connectivity in relation to other grid assets provides the ability to monitor and control your secondary distribution network more effectively. Through the Transformer Awareness Bundle, distributed intelligence applications such as Advanced Transformer Load Monitoring, Advanced Transformer Voltage Monitoring, Location Awareness and Virtual RTU/DNP3 Gateway provide real-time information and detection of distribution transformer events (specifically loading and voltage), enable ADMS management and the protection of distribution transformers, minimize repair costs and enhance reliability, resiliency and predictability. Learn how utilities are monitoring their transformers in real-time and gaining valuable, actionable insights that lead to discovering additional use cases.

Itron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.

Utilities are now integrating high-bandwidth grid edge intelligence (from the substation to behind-the-meter) with Advanced Distribution Management Systems (ADMS) (from the transmission grid to the substation). This integration means that utilities have visibility into and control of distributed energy resource management systems (DERMS), virtual power plants (VPPs) and other applications. This session will provide the following takeaways:

•Hear about the key challenges that utilities face today due to lack of visibility

•Learn how ADMS plus grid edge intelligence enables grid operators to gain greater situational awareness and real-time insights with key measurements and notifications

•Understand how this integration delivers value to customers across multiple business units, including infrastructure investment, grid planning, operations and asset management

This session highlights how meter diversity enhances the value of utility AMI (Advanced Metering Infrastructure) by offering utilities more choices in meter form factors and features from various global vendors. This flexibility maximizes AMI investments, lowers costs and risks tied to single-vendor reliance, and boosts operational adaptability.

The Itron Riva meter is a foundational component of the Grid Edge Intelligence solution enabling both Distributed Intelligence as well as maintaining existing business processes to support key AMI1.0/Meter-to-cash applications.  In this session, you will hear from a utility who has gone through the process of qualifying, approving, and deploying this new class of device.  Gainsville Regional Utility  will share their lessons learned and challenged encountered as well as provide insight into their deployment strategy.  The Itron team will also share views of the most common hurdles that utilities experience during this process and key recommendations and strategies to overcome these barriers.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.

Part of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening.  Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.

Join National Grid as they share their experience implementing Itron’s IEE Settlements platform and the measurable value it’s already delivering. In this session, you'll hear firsthand how the utility streamlined its wholesale, retail, and ICAP settlement processes—realizing both operational efficiencies and cost savings.

This session will also explore how Itron and National Grid are advancing a shared vision for using IEE Settlements to support evolving market demands. From current capabilities to future enhancements, including expanded integration and automation, learn how this powerful platform helps utilities gain greater transparency, agility, and confidence in their settlement operations.

Ideal for utilities evaluating their settlement strategy or planning modernization, this session offers real-world insights into what’s possible with IEE Settlements.

This presentation explores the transition from legacy Advanced Metering Infrastructure (AMI) systems to modern AMI solutions, highlighting the experiences of two utilities. One utility is upgrading its end-of-life AMI 1.0 system to a new AMI 2.0 mesh solution, focusing on maintaining billing accuracy and customer satisfaction during the migration. The other utility is consolidating five legacy AMI systems into a single, future-proof platform, emphasizing cost efficiency and operational continuity. Attendees will gain insights into balancing operational and regulatory demands, lessons learned from transitioning communication technologies, and strategies for large-scale infrastructure upgrades.

With SAP PI/PO support winding down, it’s time to plan your path forward. Join us to explore how Itron Enterprise Edition (IEE) MDM integrates with SAP S/4HANA using the cloud-native SAP Integration Suite. Learn from the experiences of utility customers who’ve gone through integration testing, discover the key lessons they uncovered, and see how Itron has enhanced its solutions to streamline and future-proof your transition. Whether you're planning your migration or already in progress, this session will give you actionable insights to accelerate your success.

Many utilities have moved through the initial deployment phase of their AMI networks and are now reaping the benefits of mature, functioning Field Area Networks (FAN). Join this panel for tactical tips and tricks that Itron network customers with mature deployments have learned along the way. Utility presenters will share insights and anecdotes on refining maintenance practices, optimizing network performance, adjusting to changing topography due to factors like seasonal changes and new construction, optimizing GIS, OMS, and AMI data analysis, and balancing IT needs across the organization. Gain actionable strategies and best practices to unlock the full potential of your industrial IoT (IIoT) network, enhancing operational efficiency, improving maintenance practices, and driving business success across your organization.

In order to improve operational efficiency, enhance network awareness and create infrastructure for future solutions, many utilities are taking advantage of existing grid edge data and utilizing analytic solutions to generate actionable intelligence, drive innovation and unlock new business value. Using Operations Optimizer (OO), you can manage the large volume of data coming from your AMI system, increase both back office and field efficiencies, zero in on anomalous conditions, automate tasks, streamline processes, and proactively act on issues that will affect the ability to deliver value back to you and your customers. Utilities will discuss how they are using real-time information to generate work orders, and analyze and determine the best path to customer restoration and cost savings. In addition, learn how utilities are utilizing a secure, flexible platform and services to enhance value by detecting, investigating and resolving lost revenue, managing AMI operations to monitor faulty metering conditions, predicting pending equipment failures, and taking a proactive approach to meter and device maintenance and performance.